Withdrawing Funds Back to Your Wallet
Head to the withdrawal section in your account and choose the same method you used to deposit — Touch 'n Go eWallet, Boost, GrabPay or a local bank via DuitNow. Your account name must match the wallet or bank account name before a withdrawal is processed; this step keeps your funds going to the right place. Enter the RM amount you want
out, then submit. If this is your first withdrawal or you haven't completed identity verification yet, you'll be taken through that step before the request queues. Pending withdrawals show in your account history so you can track the status at any point.
- Go to withdrawals — Open the withdrawal section from your account menu and select your payout method — wallet or local bank.
- Enter payout amount — Type in the RM amount you want transferred out, making sure it sits within your available withdrawable balance.
- Complete verification if prompted — First-time withdrawals require identity verification. Upload the requested documents and we'll process once they clear.
- Track in account history — Your withdrawal request appears in account history with a status update so you know exactly where it sits.